Privacy Policy
Statutory and regulatory compliance
- National Code 2007 Standard 3.1(d)
- Commonwealth Privacy Act 1988
- Australian Privacy Principles
Individuals have the right to access or obtain a copy of the personal information that ACM holds about them. Requests to access or obtain a copy of personal information must be made in writing. There is no charge for a student to access personal information that ACM holds about them; however we may charge a fee to make a copy. Individuals will be advised of how they may access or obtain a copy of their personal information and any applicable fees within 10 days of receiving their written request.
If an individual considers their personal information to be incorrect, incomplete, out of date or misleading, they can request that the information be amended. Where a record is found to be inaccurate, a correction will be made. Where a student requests that a record be amended because it is inaccurate but the record is found to be accurate, the details of the request for amendment will be noted on the record.
Written requests for access to or to obtain a copy of personal information held by ACM should be sent to the CEO at the address in the footer of this document.
ACM will take all reasonable steps to ensure that any personal information collected is relevant to the purpose for which is was collected, and accurate, up-to-date, complete, and not misleading.
ACM will store securely all records containing personal information and take all reasonable security measures to protect, personal information collected from unauthorised access, misuse or disclosure.
Learners are asked to supply information to ACM when applying for enrolment, at orientation sessions and during the periods of study. Generally this information includes name, address, telephone number(s), email addresses(s), date of birth, gender, citizenship, ethnic origin, religion, passport details, academic and English language attainments, disabilities, health information, including illnesses, allergies and dietary Information.
At the time information is collected, learners will be advised if they are required by a specific law to supply the information requested.
Personal information supplied by individuals to ACM will be used to provide information about study opportunities, course administration, and academic information and to maintain proper academic records. If an individual chooses not to give ACM certain information then ACM may be unable to enrol the individual in a course or supply them with appropriate information.
In collecting personal information, ACM will comply with the privacy requirements of the National Vocational Education and Training Regulator Act 2011and the APPs set out in the Privacy Act 1988 (Cth).
Information collected about learners on the enrolment application form and during enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the Tuition Protection Service. In other instances information collected on the enrolment application form and during enrolment can be disclosed without consent where authorised or required by law.
This information includes personal and contact details, course enrolment details and changes, and the circumstance of any suspected breach of a student visa condition.
ACM will not disclose an individual’s personal information to another person or organisation unless:
- The individual concerned is reasonably likely to have been aware, or made aware that information of that kind is usually passed to that person or organisation;
- The individual concerned has given written consent to the disclosure;
- ACM believes on reasonable grounds that the disclosure is necessary to prevent or lessen a serious and imminent threat to the life or health of the individual concerned or of another person;
- The disclosure is required or authorised by or under law; or
- The disclosure is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of the public revenue.
Where personal information is disclosed for the purposes of enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the purpose of the protection of the public revenue, ACM shall include in the record containing that information a note of the disclosure.
Any person or organisation to whom personal information is disclosed as described in this procedure will be required to not use or disclose the information for a purpose other than the purpose for which the information was supplied to them.
Before ACM discloses personal information to an overseas recipient, it will take reasonable steps to ensure that the overseas recipient does not breach the APPs (other than APP 1) in relation to that information.
These Privacy and Personal Information Procedures will be made available to learners and prospective learners by publication on ACM’s websites. In order to ensure that learners have given their informed consent for their personal information to be disclosed to certain third parties as outlined in this procedure, ACM will advise learners on enrolment about these procedures and where they are located.
If a student has a complaint or an appeal regarding privacy and personal information, the Complaints and Appeals Policy will apply.